Email: martin@cookieworld.com
Nationality: British
Martin
is a Project Manager with 17 years experience in BT backed up with professional
qualifications (APM, Chartered Engineer) and educated to Masters Degree level.
Martin’s projects have included delivering a complete IT solution for delivery
of
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Skills: |
Project
Management – 14 years. |
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Trouble
2 Resolve OSS Delivery – 14 years. |
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Micromuse
Netcool/OMNIBUS – 7 years. |
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HP/OpenView
Network Node Manager – 7 years. |
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IP
Networks – 7 years. |
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Solution
Design – 6 years. |
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Qualifications: |
Certified
SCRUM Master, 2007. APM
Qualification, 2006. Chartered
Engineer, 2006. ISEB
Foundation Certificate in IT Service Management, 2006.
PRINCE
2 Practitioner, 2005. MSc
Information Technology, BSc.
(Hons) Physics with Astrophysics, |
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Member
of the Association for Project Management. Member
of the Institution of Engineering and Technology. Full
Driving License. |
Release Integration
Manger (Openreach Technical Delivery Hub) – February 2010 to present
I
am responsible for managing IT Delivery of a portfolio of projects (Copper,
Carrier Ethernet and FTTC/FTTP).
The
Next Generation Access Programme is a highly complex programme rolling out
Fibre to the Cabinet (FTTC) and Fibre to the Premises (FTTP) technology in the
UK. The IT infrastructure consists of in excess of 50 OSS components covering
Plan & Build, Lead 2 Cash and Trouble 2 Resolve.
My
key role to date within the Programme has been Release Manager for the
Openreach NGA deliveries within EMP Release 1200. NGA represents in the region
of 35% of the overall EMP programme and NGA R1200 is a £20 million programme of
work to deliver 110 Customer Experience Stories enhancing BT’s FTTC offering
and facilitating an accelerated rollout. It also sees the deployment of FTTP
technology for BT’s first brownfield trials.
I
am responsible for managing the scope (together with the Customer Experience
Team, leading the design, development, CIT and E2E test activities and to link
with the wider EMP programme for liaison on matters of common interest (e.g.
deployment). My work involves a being the key point of contact between Global
Platforms and the Programme for agreement of CEFs (Workpackages), escalation of
delivery problems/defects, out of hours test support, etc.
The
NGA R1200 release was delivered on time. 110 of 111 committed CE stories were
delivered. For my work on NGA R1200 I was nominated one of three ‘EMP R1200
heroes by Phil Townsend and received a recognition award from Andrew Jones (MD
Openreach Service Design).
I
was also responsible for managing the R1203 and R1208 maintenance releases
which deployed three and eight weeks after the main release. Again the
deliveries were on time, the scope of R1208 was significantly above the scale
committed and both releases were of a high quality resulting in a successful
start for the FTTP fibre trial and minimal operational disruption.
I
was responsible for managing, controlling and publishing the scope and plan for
the release. I was also responsible for running the daily scrum-of-scrums call
for the release and consequent ad-hoc calls to deal with specific issues. My
remit extended across design, development, e2e test, UAT and deployment.
When
a colleague of Project Director grade left in July 2008 I took on additional
responsibility from him for delivering the product launch for
My
work involved liaison with the relevant General Manager and Director of Product
Management with Wholesale as well as senior Management within Orange
My
responsibilities included assignment management of BT staff, technical
leadership and resource alignment. Key projects included transformational
programmes like SAJ and SOE and delivery of Event Management Capability for new
networks and services such as BT’s 21st Century Network, the BT Home
Hub and BT Fusion.
Delivery Manager (Service
Assurance Journey) – May 2003 to January 2004
I
was responsible for producing a high-level plan and costing to deliver the
Service Assurance Journey Recommended Solution Architecture. This was used as a
major input to the SAJ business case that was successful in securing funding.
Subsequently
I acted as delivery manager for the
Solution Designer (Service
Assurance Journey) – February 2003 – May 2003
I
was responsible for leading a team of Solution Designers to produce a
recommended Solution Architecture for a major BT Wholesale transformation
programme known as the Service Assurance Journey. This design covers the areas
of Event Management, Trouble Ticketing, Test & Diagnostics, Performance,
access to Inventory data etc. With minimal changes this design formed the basis
of a £70M programme of work spanning two years.
Delivery Manager (BT
Wholesale IP
I
was responsible for delivery management of the fault management elements of BT
Wholesale’s
Key
responsibilities included ensuring on-time, on-budget delivery of quality
Other
responsibilities during this period included developing a strategic Maintain
& Restore OSS architecture for BT Wholesale IP networks and general
technology and design consultancy in the Netcool & Fault Management areas.
Senior Software Engineer
(Network Intelligence Platform) January 1998 – November 1999
Led
a team of software engineers responsible for development of the NIP Alarm
Logging Service (NALS). NALS was developed using C++ on a DEC Alpha/DEC Unix
platform and was used to provide network management capability for BT’s Network
Intelligence Platform. The Network Intelligence Platform was designed to handle
non-geographic and Chargecard calls. During my time on the project I played a
key role in the transition of NIP Development from MCI to BT. This involved
significant periods of working at MCI premises in the
Software Engineer (Test
Management) October 1992 – January 1998
Responsible
for Design and Development of in-house software solutions on the ETMS, GTC
Demonstrator and FNAD projects. The components produced provided automated test
& diagnostic capabilities for leased line and FeatureNet (Centrex)
services. Design using Software through Pictures (StP) tool and the Yourdon and
OMT methods. Development using C, C++, Motif, Oracle and embedded SQL on SunOS
and AIX platforms. I had specific responsibility for the FNAD project (a test
system for FeatureNet services) including planning and liasing with operation
users. The project resulted in significant savings to BT through the automation
of much of the FeatureNet repair process.
Nov 2005: PRINCE 2
Practitioner
Sep 1981 - Jun 1986: 8 GCE 'O' levels
Physics (A) Chemistry (A) Mathematics (B) Computer Studies (B) English
Language (B) English Literature (B) Geography (B) French (C)
Outside work
my interests include Politics, Astronomy and Transport.